At Sohba (“we,” “our,” or “us”), accessible from [sohbaprints.com], your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
When you visit our site or place an order, we may collect:
- Personal details: name, email address, phone number, shipping and billing address
- Payment information: processed securely through Stripe and PayPal (we do not store your full card details on our servers)
- Order history: products purchased, order dates, amounts
- Technical data: IP address, browser type, device information, cookies
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your order status
- Respond to customer service requests
- Improve our website and product offerings
- Send promotional emails (only if you’ve opted in — you can unsubscribe anytime)
3. Payment Processing
All payments are processed through secure third-party providers (Stripe and PayPal). We do not store your credit card information on our servers. Please refer to Stripe’s and PayPal’s own privacy policies for details on how they handle your payment data.
4. Cookies
Our website uses cookies to improve your browsing experience, remember your cart items, and analyze site traffic. You can disable cookies through your browser settings, though this may affect site functionality.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Shipping carriers (to deliver your order)
- Payment processors (Stripe, PayPal)
- Service providers who help us operate our website (hosting, analytics)
6. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us at [your email].
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
📧 info@sohbaprints.com